BinRoster
On this page
  1. Online booking form
  2. Customer portal
  3. After opting in
  4. What you receive
  5. Stopping texts

Text message opt-in

Effective October 8, 2026

BinRoster sends transactional text messages about dumpster rentals, such as delivery and pickup updates, only to people who opt in. Opting in is always optional and is never a condition of renting. No marketing messages are sent.

Dumpster rental companies use BinRoster to take bookings and run their deliveries. Their customers can opt in to text updates in two places. Both are shown below as customers see them. The checkboxes start unchecked.

Online booking form

When a customer books a rental online, they enter their name, email and phone number, then review the price and rental terms. The form has two separate checkboxes: a required one for the rental terms and privacy policy, and an optional one for text messages, followed by the text message disclosures:

Online booking form. Below the name, email, phone and address fields are a required checkbox, 'I accept the quoted price and rental terms and have read the Privacy Policy', and a separate optional checkbox, 'Text message updates (optional): Booking confirmations, delivery and pickup scheduling, driver updates, and invoice and payment reminders for this rental from Northline Roll Off via BinRoster. Frequency depends on your rental.' A disclosure box beneath it reads: 'Msg and data rates may apply. Message frequency varies. You are not required to consent as a condition of purchase. Reply STOP to opt out at any time. Reply HELP for help. For more information, see the Terms of Service and Privacy Policy.' The button reads 'Continue to secure payment'.
Screenshot of the BinRoster online booking form (sample company "Northline Roll Off"). Both checkboxes start unchecked; the text message checkbox is optional and separate from the terms checkbox.

A booking goes through whether or not the box is checked. When it is checked, BinRoster records the phone number, the time and the consent wording with the booking.

Customer portal

Customers who already have a rental can sign in to the rental company's customer portal and turn on text notifications. They enter their mobile number and check a required consent box:

Customer portal, text notification settings (shown exactly as worded in the portal).

To prove they own the number, the customer then texts a one-time code shown in the portal (VERIFY followed by the code) from that phone to the number shown. Texts start only after the code is received. BinRoster records the number, the time and the consent wording.

After opting in

Booking form. After submitting, the customer pays on the secure payment page and sees an on-screen booking confirmation. If they checked the text message box, their first text confirms the subscription:

  • "Northline Roll Off via BinRoster: Booking confirmed. Delivery 2026-10-14; pickup 2026-10-21. You're subscribed to text updates for this rental; msg frequency varies, msg & data rates may apply. https://app.binroster.com/portal?company=… Reply HELP for help, STOP to opt out."

Customer portal. After the customer texts their one-time VERIFY code, they receive this confirmation and the portal shows the phone as verified:

  • "Northline Roll Off via BinRoster: You're subscribed to rental text updates. Msg freq varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."

What you receive

Messages are about your own rentals. Each one names the rental company and BinRoster, links to your customer portal and says how to opt out. Examples:

  • "Northline Roll Off via BinRoster: Booking confirmed. Delivery 2026-10-14; pickup 2026-10-21. https://app.binroster.com/portal?company=… Reply HELP for help, STOP to opt out."
  • "Northline Roll Off via BinRoster: Delivery scheduled for 2026-10-14. https://app.binroster.com/portal?company=… Reply HELP for help, STOP to opt out."
  • "Northline Roll Off via BinRoster: Invoice 1042: $425.00, due 2026-11-13. https://app.binroster.com/portal?company=… Reply HELP for help, STOP to opt out."

Message frequency varies with your rentals, typically a few messages per rental. Message and data rates may apply.

Stopping texts

Reply STOP to any message and texts stop right away. You will receive one message confirming that you are unsubscribed. Reply START to subscribe again. Reply HELP for help, or email hello@binroster.com.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See the SMS terms and the privacy policy.